Privacy Policy
Novirec respects your privacy and is committed to protecting the personal information you provide when using our websites, applications, AI creation tools, community features, subscriptions and related services.
This Privacy Policy explains what information we collect, why we collect it, how it is used, when it may be shared, and the rights you may have regarding your personal information.
For purposes of this Privacy Policy, “Novirec,” “we,” “us,” and “our” refer to [LEGAL COMPANY NAME], the operator of Novirec and the website available at https://novirec.com/.
If you have questions about this Privacy Policy, you may contact us at [PRIVACY CONTACT EMAIL].
1. Information We Collect
Account information
When you create a Novirec account, we may collect information such as your name, email address, account identifiers, authentication information, selected preferences and other information you provide when creating or managing your account.
Passwords are not stored in plain text.
Content you provide
When you use Novirec, you may upload or provide content including text prompts, scripts, images, videos, audio, documents, character references, project information, whiteboard assets and other materials.
We may also process information generated as part of your projects, including AI-generated images, videos, narration, subtitles, scene data, project metadata and exported files.
We process this information in order to provide the features you request.
AI generation data
When you use AI-powered features, information necessary to perform the requested generation may be transmitted to AI infrastructure or third-party service providers used by Novirec.
This may include prompts, reference images, media files, generation parameters or other project information required to complete the request.
Novirec may use different providers depending on the requested feature, model availability, technical requirements, pricing or service reliability.
Billing and subscription information
When you purchase a subscription, credit pack or other paid service, payment information is processed by third-party payment providers.
Novirec may receive transaction information such as the purchased product, amount, currency, payment status, billing country, subscription status and transaction identifiers.
We generally do not receive or store complete payment card numbers.
Usage and technical information
We may automatically collect information about how you use Novirec, including IP address, browser type, operating system, device information, pages viewed, features used, generation activity, timestamps, error logs, referral information and general usage patterns.
This information helps us operate, secure, troubleshoot and improve the service.
Cookies and similar technologies
Novirec may use cookies, local storage and similar technologies to maintain sessions, remember preferences, measure website usage, prevent abuse, improve performance and understand how users interact with the service.
Where legally required, non-essential cookies may only be used after receiving appropriate consent.
2. How We Use Information
We use personal information to provide and operate Novirec, authenticate accounts, generate requested AI content, store projects and assets, process subscriptions and credits, provide customer support, prevent fraud and abuse, maintain security, troubleshoot technical problems and improve the user experience.
We may also use aggregated or de-identified information to understand product usage and improve Novirec without directly identifying individual users.
Where permitted by law, we may send service-related communications and, where appropriate consent has been obtained, marketing communications. You may unsubscribe from marketing communications at any time.
3. AI Providers and Other Service Providers
Novirec relies on third-party infrastructure and service providers to operate parts of the platform.
These providers may include AI model providers, cloud infrastructure providers, media processing services, payment processors, analytics services, email delivery providers, anti-fraud systems and other technical partners.
When a third-party provider is required to process your request, Novirec may transmit only the information reasonably necessary to perform that request.
Third-party providers process information under their own terms and privacy policies where applicable.
Novirec does not guarantee that every generation is processed by the same provider.
4. Uploaded and Generated Content
You remain responsible for the content you upload to Novirec.
Novirec processes uploaded and generated materials to provide requested services, including generation, editing, rendering, storage, project continuity and export.
We do not claim ownership of your original uploaded content merely because it is processed through Novirec.
AI-generated outputs may be subject to additional intellectual property considerations depending on applicable law, the source material used and the policies of underlying AI providers.
5. Private Project Files
Novirec may store project assets and generated artifacts in private storage associated with your account.
Access to these materials is restricted using appropriate technical controls.
However, no internet-based storage system can guarantee absolute security.
Users should not upload highly sensitive information unless it is necessary for their intended use of the service.
6. Public Content
Certain Novirec features may allow users to intentionally publish, share or submit content to public galleries, communities, showcases or social features.
Content you deliberately make public may be visible to other users, search engines and third parties.
Private project content is not made public solely because it has been generated or stored on Novirec.
7. Community and Discord
Novirec may provide links to third-party communities, including the official Novirec Discord community.
Discord and other community platforms operate independently from Novirec and have their own privacy practices.
Information you publish within a third-party community is governed by that platform’s privacy policy and by the visibility settings of that community.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide the service, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud and maintain security.
Different categories of information may have different retention periods.
Users may be able to delete certain projects, assets or account information directly through Novirec.
Some information may remain temporarily in backups, logs or records required for security, accounting or legal compliance.
9. Account Deletion
You may request deletion of your Novirec account by using available account controls or by contacting [PRIVACY CONTACT EMAIL].
When an account is deleted, we will delete or anonymize associated personal information where reasonably possible and legally permitted.
Certain transaction, security, fraud-prevention or legal records may need to be retained.
10. International Data Transfers
Novirec may use service providers located in countries different from your country of residence.
As a result, your information may be processed internationally.
Where required, we use appropriate safeguards intended to protect personal information transferred across jurisdictions.
11. Data Security
We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.
These measures may include access controls, authentication systems, private storage, encryption in transit, security monitoring and restricted administrative access.
No system can provide absolute security, and users should protect their own account credentials.
12. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction of processing, portability or objection to certain forms of processing.
You may also have the right to withdraw consent where processing is based on consent.
To exercise applicable rights, contact [PRIVACY CONTACT EMAIL].
We may need to verify your identity before fulfilling certain requests.
13. European Economic Area, United Kingdom and Similar Jurisdictions
Where applicable data protection laws require a legal basis for processing, Novirec may rely on performance of a contract, legitimate interests, legal obligations or consent depending on the circumstances.
Our legitimate interests may include operating and improving the platform, preventing abuse, securing accounts, understanding product usage and providing customer support.
Where consent is the applicable legal basis, you may withdraw that consent at any time.
14. United States Privacy Rights
Residents of certain U.S. states may have additional rights under applicable state privacy laws.
Depending on applicable law, these rights may include access, deletion, correction, portability and the ability to opt out of certain uses of personal information.
Novirec does not sell personal information in the traditional sense of exchanging personal information for money.
Where applicable law defines “sale” or “sharing” more broadly, additional notices or controls may be provided.
15. Children
Novirec is not intended to knowingly collect personal information from children below the minimum age permitted to use online services in their jurisdiction.
If you believe a child has provided personal information without appropriate authorization, contact us and we will take reasonable steps to address the situation.
16. Third-Party Links
Novirec may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party services.
We encourage users to review their privacy policies before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy as Novirec evolves or when legal, technical or business requirements change.
The “Last updated” date at the top of the page indicates when the most recent revision became effective.
Material changes may also be communicated through Novirec or by other appropriate means.